GEID and the City of Kelowna officially joined forces on Jan. 1, 2025. Customers can continue to contact the GEID office at 250.763.6506 for support until further notice.

Hours:

Monday - Friday (Except Statutory Holidays)
8:00 am to 12:00 pm
12:30 pm to 4:00 pm

445 Glenmore Road
Kelowna BC, V1V 1Z6

Phone: 250.763.6506
Fax: 250.763.5688
Email: reception@geid.org

For After Hours Emergencies call: 250.763.6506 and dial 9

"Call Before You Dig"

For locates on water services call BC OneCall: 1.800.474.6886

Anyone planning to excavate is required to call BC One. Call at least three working days, excluding Saturday, Sunday and holidays, before the excavation begins.